The Issue: The Digital Adoption Gap

Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. However, complexity, frequent updates, and no clear support often result in a "productivity gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to delays and increased dependence on help desks.

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• Workarounds: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and productivity loss.


• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the Digital Adoption Gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every team member, regardless of background, can be productive from the outset.